Our company has developed a set of rules and regulations that are applied strictly in order to reach the security standards required by the success of the company and its customers, through the following policies:
- The client has the right to request a change of a security personal recruited from our company without giving reasons and the company obliged to meet customer demand in the appointment within ten working days from the date of notification.
- The company has developed as one of the most important criteria for excellence in performance ratio neutrality on the subject of security service contract estimated at only 5%, and the company accepts discounts decided by the client and agreed upon in the contract between the two parties.
- The company bears the percentage of the financial loss caused by the negligence or omission of the company or the staff to guard the location and in the case of security force negligees according to a police report, company will take fully responsibility of the financial loss.
- A list of agreed sanctions in the contract between the company and its customers is applied as soon as proof of the event of default and without debate by our company.